Contact information

Contact Us

Have a question, need help with an order, or just want to say hi? We’d love to hear from you!

The Crooked Thread Co.
Email: hello@thecrookedthread.com

For questions about an existing order, please include your order number in your email so we can help you as quickly as possible.

We typically respond within 1–2 business days. Please note that response times may be a little longer on weekends and holidays.

Whether it’s a question about sizing, an embroidery file, a custom order, or something that arrived a little too crooked, send us a message. 🧵

Made a little crooked. Made with a lot of love.